Shipping policy
SHIPPING POLICY
Last updated: 30.12.2025
This policy explains how shipping works at LumaHome.
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Processing Time
• Orders are processed within 1–5 business days.
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Shipping Time
Estimated delivery times (after processing):
• USA: 7–15 business days
• International: 10–20 business days
Delivery times may vary depending on location and carrier conditions.
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Shipping Costs
• Shipping costs are calculated at checkout.
• Any customs duties or taxes are the responsibility of the customer.
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Tracking Information
• Tracking numbers will be provided once your order ships.
• Tracking may take a few days to update after shipment.
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Delayed or Lost Orders
• Delays caused by carriers, customs, or incorrect addresses are outside our control.
• If your order appears lost, contact us and we’ll assist where possible.
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Incorrect Address
• Customers are responsible for entering the correct shipping address.
• We are not responsible for orders delivered to incorrectly provided addresses.
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Contact Us
For shipping questions, contact:
📧 you@lumahome.info